Patient Resources
Everything You Need
Before Your Visit
We want your experience at Crossroads Wellness to be as smooth and comfortable as possible. Here is everything you need to know.
New Patient Checklist
Please have the following ready for your first appointment:
- Valid photo ID
- Insurance card
- List of current medications & dosages
- List of known allergies
- Prior psychiatric or medical records (if available)
- Names & contact info of other treating providers
- Emergency contact information
- Completed new patient paperwork (provided at check-in)
What to Expect
Initial Visit
60–90 minutes. We take time to truly understand your history, concerns, and goals before building your care plan.
Follow-Up Visits
Typically 20–30 minutes. We review your progress, adjust your plan as needed, and address any new concerns.
Safe & Confidential
Everything you share is private. We provide a calm, judgment-free environment where you can speak openly.
Insurance & Payment
We accept a variety of insurance plans. Please contact our office to verify your coverage before your first visit.
Verify Insurance
Call us at (270) 524-7939 to confirm your plan is accepted.
Payment Options
- Major insurance plans accepted
- Self-pay options available
- Payment due at time of service
- We will help you understand your benefits
Cancellation policy: Please give at least 24 hours notice if you need to cancel or reschedule.
Common Questions
Frequently Asked Questions
Still Have Questions?
We are happy to help. Give us a call or send an email and we will answer anything you need to know before your first visit.